NATIONALITY                           : Turkish

MARITAL STATUS                      : Married, two children

PLACE & DATE OF BIRTH           : Izmir – Turkey / 14.06.1964

LANGUAGES                              : Turkish           ( Native )

                                                : English            ( Fluent )

                                                : German          ( Low level )

                                                : Italian             ( Low level )

                                                : French            ( Low level “ educated in secondary school “ )

MILITARY OBLIGATION             : Cleared in 1989 as a Military Hotel Front Office Supervisor

OBJECTIVE                 

 To obtain a challenging position at senior management level for a leading firm where extensive experience will be fully utilised and further develop.

PROFILE                                 

MANAGEMENT SKILLS

Proven ability to manage with consistent results. Excellent organizational and analytical skills and the ability to lead projects and get results. Adoption of systematic approach to problem solving and effectively analyzing results and implementing solutions. Dedicated and committed, willing to taken on challenging roles, tough assignments and work to tight deadlines. Expert at forecasting, planning and creating new sales and concept opportunities.

COMMUNICATION SKILLS

Excellent communication skills teamed with the ability to develop rapport with employees and peers. Poised and confident in dealing with individuals of all levels. Dedicated to building a highly motivated team aware of their role in improving productivity and quality.

PERSONAL ATTRIBUTES

Highly organized and efficient, a flexible and versatile team player who will work hard and excel in any environment. Impressive work ethic, reliable, dependable and conscious of duties and responsibilities. A positive approach to all tasks and pride in achievements has resulted in many successes. The ability to form good relationships with both peers and staff is central to my character.

ACADEMIC CAREER   

1984 – 1986                              : Dokuz Eylul University, The Faculty of Economics                                                                            and Administration, The Branch of Tourism and

                                                  Hotel Management / Izmir – Turkey

1978 – 1981                              : Izmir Ozel Fatih Koleji High School / Izmir – Turkey

COURSES TAKEN                    

June 2005                                  : Budget preparation

                                                  Narrator: Birol KAYMAS as a trainee

March 2005                               : Train The  Trainer

                                                  Sodexho / Antalya as a trainee

January 2005                             : Coaching

                                                  Belek / Antalya as a trainee

December 2004                         : ISIG ( Health of Employee & Working safely )

                                                  Kemer / Antalya as a trainee

May 2002                                  : Personal images in professional life

                                                  Ozlem Cakir / Antalya – Turkey as a trainee

BUSINESS EXPERIENCE

Asteria Bellis Resort  Belek – Antalya - Turkey January 2006 –  Continue

www.asteriahotels.com

Leading 5 star hotel in Belek-Antalya with 581 rooms for ultra all inclusive 

General Manager

·         Hard Construction, planning and opening period  operation managing

• Reporting to General Coordinator and Owner
• Direct responsibility of with 400  people.
• Modified and improved present operation manual due to request of Asteria Hotels.
• Supervising all applications are appropriate to operation manual.
• Organising and planning daily operations of the hotel.

Sungate Port Royal de luxe hotel, Beldibi – Antalya - Turkey   March 2005 –  Continue

www.sungatehotels.com

Leading 5 star hotel Administration Department in Beldibi-Antalya with 1173 rooms for new wave inclusive ( high class ultra all inclusive) and 4000 seats meeting operations.

Asst. General Manager incharge of Operation, Food and Beverage and Congress

• Hard Opening period  operation managing

• Reporting to General Manager and Owner
• Assisting General Manager and acting as GM in absence of GM.
• Direct responsibility of Food & Beverage department running with 480  people.
• Modified and improved present operation manual due to request of General Manager.
• Supervising all applications are appropriate to operation manual.
• Organising and planning daily operations of the department.

Sodexho Area Chief, Antalya – Turkey        May 2004 – March 2005

www.sodexho-tr.com

Sodexho is a one of the outsourcing company in Antalya Area for  5 star hotels and  clubs management in Turkey

Area Chief

• Reporting to Antalya Area Manager of Sodexho.
• Full operation responsibility of all area activities ( 9 hotels ).
• Taking responsibility of achievement of the budget with aggressive targets.
• Controlling daily hotel operations cost to prevent deviations.
• Helping all of the food and beverage and housekeeping department heads.

La Mer Hotel, Kemer – Antalya - Turkey       July 2004 – Feb 2005

www.hotellamer.com

Hotel  Manager – Sodexho

• Reporting to Antalya Area Manager and Turkey General Manager
• Full responsibility of the operation with all departments dept. heads and 150 staff
• Responsibility of achievement budget.
• Creating new service styles ( for guest satisfaction and effective consumption )

Turquoise Hotel, Side – Antalya - Turkey          May 2003 –  July 2004

www.turquoise.com.tr

Leading 5 star hotel Food and Beverage Department in Side-Antalya with 1200 beds for half board and all inclusive operations

Food and Beverage Manager

• Reporting to General Manager and Owner
• Assisting General Manager and acting as GM in absence of GM.
• Direct responsibility of Food & Beverage department running with 110  people.
• Modified and improved present operation manual due to request of General Manager.
• Supervising all applications are appropriate to operation manual.
• Organising and planning daily operations of the department.
• Preparing budget and ISO ( BVQI ) reports.
• Interviewing and hiring new employee candidates applied for F&B Dept.
• Implementing procedures of both operation and emergency cases.
• Proven ability to motivate team and maintain high morale.
• Guest complaints dramatically reduced; guest satisfaction index rose 40 %
• Extra revenue rose 20%

Resort Dedeman Antalya, Antalya – Turkey     May 2003 –  July 2004

www.dedemanhotels.com                                 

 Leading 5 star city hotel Food and Beverage Department in Antalya City with 964 beds for half board, banqueting and fine dining operations

Food and Beverage Manager

• Reporting to General Manager and managing director
• Direct responsibility of Food & Beverage department running with 120  people.
• Modified and improved present operation manual due to request of General Manager.
• Supervising all applications are appropriate to operation manual.
• Organising and planning daily operations of the department.
• Interviewing and hiring new employee candidates applied for F&B Dept.
• Implementing procedures of both operation and emergency cases.
• Proven ability to motivate team and maintain high morale.  

. Merit Crystal Cove Hotel – Kyrinea . Cyprus -  as a Asst. General Manager 2002 - 2003 www.merithotels.com

. .Adora Golf Resort Hotel – Belek . Antalya -  as a Food and Beverage Manager 2000 - 2002 www.adora.com.tr

First Hotel

Pullman ETAP İzmir, İzmir – Turkey    1984  – 1987    

Management Trainee in 5 star city hotel all Departments in İzmir with 256 beds BB and HB city hotel have a patisserie, a la carte restaurant and musical bar.

Food and Beverage Trainee “ The last point of management training “

• Purchasing, Storing,  Costing and reporting to GM
• Standard inspections.
• Analysing  for The other hotels in city.
• Kitchen on the job training ( Sossier, Patisserie, Garde mange, stewarding )
• Trainee Barboy, commis,
• Interviewing and hiring new employee candidates applied for F&B Dept.
• Implementing procedures of both operation and emergency cases.
• Proven ability to motivate team and maintain high morale.

ADDITIONAL INFORMATION

• Above mentioned business experiences are the most recent ones. From 1992 till 2005 I worked for different hotels and resorts at both entry and management levels. All reference letters obtained during my entire business life are available upon request.                                                                     

REFERENCES

                Open on request.